Refund & Cancellation Policy

Understand cancellation and refund terms before proceeding.

Please have these policies reviewed by your legal adviser and add your registered company name and trade license details before launch.

Review your quotation first

The applicable cancellation and refund terms will be stated in your written quotation or service agreement before payment. No universal refund entitlement is promised on this website.

Service and third-party charges

Any refund assessment considers the agreed scope and work already performed. Government and third-party payments are subject to those organisations’ own terms and may not be recoverable.

How to request a review

Contact our team with your reference, payment details and reason for the request. Do not send card details or other sensitive payment information via the public enquiry form.

Applicable rights

Nothing in your service agreement is intended to override rights that apply under UAE law. Please obtain the final terms before engaging our services.

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